Legal & Compliance

Privacy Policy

Last Updated: June 2026

At Lancashire Peptides, we are committed to protecting your privacy and handling your data with the utmost care and transparency. This policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

When you visit our website, place an order, or contact our support team, we may collect the following types of information:

Personal Information: Name, institutional email address, phone number, and billing/shipping address.
Order Information: Products purchased, transaction history, and payment details (processed securely via third-party payment gateways; we do not store full credit card numbers).
Research Verification Data: To comply with our "Research Use Only" policy, we may request institutional affiliation or professional credentials to verify legitimate laboratory use.
Usage Data: IP address, browser type, and pages visited on our website to improve user experience and site security.

2. How We Use Your Information

We use the collected information strictly for the following purposes:

To process, verify, and fulfill your research peptide orders.
To communicate with you regarding order status, shipping updates, or requests for additional verification.
To provide responsive customer support and address inquiries.
To ensure compliance with our strict "Research Use Only" terms of service.
To improve our website functionality, security, and overall service quality.

3. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We only share your data with trusted service providers essential to our operations, such as:

Shipping Carriers: To deliver your orders securely and provide tracking information.
Payment Processors: To securely handle financial transactions (e.g., Stripe, PayPal).
Legal Authorities: Only if required by law or to protect our legal rights and safety.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to secure data transmission.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure. We encourage you to protect your account credentials.

5. Your Privacy Rights

Under UK GDPR and applicable data protection laws, you have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request that we update or correct inaccurate information.
Deletion: Request the erasure of your data, subject to our legal obligation to retain certain transaction records for research verification and tax purposes.
Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails.

To exercise any of these rights, please contact us at info@lancashirepeptides.co.uk.

6. Cookies & Tracking

Our website uses essential cookies to ensure proper functionality (e.g., maintaining your shopping cart). We may also use analytical cookies to understand website traffic and improve our services. You can manage or disable cookies through your browser settings, though this may affect site functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this page regularly.